Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and on time.

Delivery Coverage

We deliver across Pakistan through trusted courier partners.

Order Processing

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

• Major cities: 2–4 business days
• Other cities and remote areas: 3–7 business days

Delivery times are estimates and may vary due to weather, public holidays, or courier delays.

Shipping Charges

• Shipping charges are calculated at checkout.
• Free shipping may be offered on eligible orders or promotional campaigns.

Cash on Delivery (COD)

Cash on Delivery is available in most locations across Pakistan. Please ensure someone is available at the delivery address to receive the parcel.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via SMS, WhatsApp, or email to monitor your shipment.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with your order number and photos of the package and product.

Delayed Deliveries

While we strive to deliver orders on time, delays caused by courier services, weather conditions, or unforeseen circumstances are beyond our control.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through our website, email, or WhatsApp.